JUMANJI AI — PRIVACY POLICY
Last updated: July 7, 2026
1. Introduction
Jumanji AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By using Jumanji AI, you agree to the practices described here.
2. Information We Collect
We collect the following types of information:
Information you provide directly:
- Full name and email address
- Phone number (used exclusively for two-factor authentication via SMS)
- Business name, domain, and billing information (for vendor accounts)
- Account credentials (passwords are stored as one-way encrypted hashes and are never readable by anyone, including us)
Information collected automatically:
- Login timestamps and session activity
- IP addresses and browser/device type for security monitoring
- API connection activity logs (credential values are encrypted and never stored in plain text)
3. SMS Messaging and Your Phone Number
This section is required by the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and applies specifically to SMS messages sent by Jumanji AI.
- Purpose: Jumanji AI uses your phone number solely to send one-time verification codes (OTP) for two-factor authentication (2FA) when you log into your account. We do not send marketing, promotional, or unsolicited messages.
- Consent: By providing your phone number during account setup, you expressly consent to receive SMS verification messages from Jumanji AI at that number.
- Message frequency: Verification codes are sent only when you initiate a login attempt. Message frequency varies based on your account activity but is limited to authentication purposes only.
- Message and data rates may apply. Standard message and data rates from your wireless carrier may apply.
- Opt-out: Reply STOP to any SMS message from Jumanji AI to cancel all future messages. You will receive one final confirmation message acknowledging your opt-out. No further messages will be sent until you re-enroll.
- Help: Reply HELP to any SMS message for assistance, or contact us at support@jumanjiai.com.
- Your phone number will never be shared with third parties for marketing purposes. Mobile opt-in data, including your phone number, is not sold, rented, or shared with any third party for any commercial purpose. Your phone number is used exclusively for account authentication within the Jumanji AI platform.
- Supported carriers include AT&T, Verizon, T-Mobile, and most major US wireless carriers. Jumanji AI is not responsible for delayed or undelivered messages due to carrier issues.
4. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Send authentication codes via SMS to verify your identity at login
- Process billing and payments through our payment processor (Stripe)
- Provide customer support
- Monitor for security threats and unauthorized access
- Comply with legal obligations
5. How We Share Your Information
We do not sell or share your personal information.
6. Data Security
We implement industry-standard security measures to protect your information:
- All passwords are hashed using Argon2id and are never stored in readable form
- All API credentials stored in the platform are encrypted using AES-256 encryption
- All data transmissions are encrypted via HTTPS/TLS
- Session tokens expire after 6 hours of inactivity
- Two-factor authentication is mandatory for all accounts
Despite these measures, no system is completely secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your account information for as long as your account is active. If you close your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for SMS messaging at any time by replying STOP
To exercise any of these rights, contact us at support@jumanjiai.com.
9. Children’s Privacy
You must be 18 years of age or older to use any Jumanji AI products or services. A valid cell phone capable of receiving SMS text messages is required for account access. Anyone under the age of 18 is strictly prohibited from accessing or using any products, services, or features offered by Jumanji AI. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has created an account or provided personal information, we will immediately terminate the account and delete all associated information.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
11. Changes to This Policy
We reserve the right to change how we collect and use your information in the future. If such changes occur, you will be notified of said changes and you will have the option to request that your data and information not be shared. You may also request at any time that we delete your data and your account from our systems by contacting us at support@jumanjiai.com.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Jumanji AI
(310) 925-0287
support@jumanjiai.com
https://jumanjiai.com